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KMID : 0377619890540020131
Korean Jungang Medical Journal
1989 Volume.54 No. 2 p.131 ~ p.139
Human Relations Training Model for Developing Empathic Ability


Abstract
Nursing is a helping profession. The helping process can be destructive to growth rather than enhancing depending on the degree of professional skill possessed by the helper. Therefore, nurse educators and administrators should be concerned with facilitating these skills of their students and employees and they should develop systematic methods of assessing and teaching these helping skills.
The primary conditions for helping are empathy, respect, warmth, genuineness, selfdisclousure, concreteness, confrontation and immediacy of relationship. The major condition considered in this study was empathy. Empathy has been found to be primary ingredient in any helping relationship. The purpose of this study was to investigate human relations training models in order to design an empathy training programmed.
Carkhuff¢¥s systematic human relations training model has generally been used for the improvement of the level of communication skills of helpers. Gazda et al. modified this model to render it more applicable in practice. The empathy training model of Gazda included training in perceiving and in responding with empathy, perceiving surface and underlying feelings, recognizing ineffective communication styles, and perceiving nonverbal behavior.
Any training should systematically encompass didactic, modeling and experiential based courses should be given under the leadership of individuals who themselves demonstrate high level of helping skills.
This study suggests that using this model and applying it to nursing, a training programmed should be devised to increase the empathy skill level of nurses.
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